Fast Response for a Fast Paced World      Discover a unique Computer Service and Support Plan exclusively for the Business Clients of Arnold Company. Members of E.S.P.enjoy top priority, On-Site response, superior telephone support, plus discounts on service and support. E.S.P. is an exclusive from Arnold Co. available only to our Business Clients.

Our Feature Rich Executive Support Plan
assures you fast responsive help when you need it the most.

Here is what E.S.P. Members get:

• Top Priority response within four working hours or less!
  A Technician will call you back or speak with you immediately.
   
• Free Travel to your Business site within 20 miles, or half rate for travel to clients beyond . An E.S.P. exclusive.
   
• Telephone Support second to none!
  We maintain information about your systems to provide that personal level of service.
   
• Remote On-Site. Modem support is available at your option allowing us to correct problems by remote control, saving you valuable time and money.
   
• Lower Rates for On-Site service by maintaining client funds on deposit. Your rate could actually be lower than shop rate for customers who bring in work.

Q & A

Q. How Does E.S.P. work?

       A. When you sign up for E.S.P. you purchase a block of our technical time and pay for it in advance. As you need technical support, the time is deducted from your funds. It never expires! If you don't need help for years, you still get that great level of help at a discount rate when you call.

Q. Isn't this just another service contract?

       A. No.  A service contract expires at the end of the contract time, usually a year. (If you needed no support or service you loose your money and spend more money to sign up again) E.S.P. is good for as long as you have funds on account!

Q. How do I sign up?

       A. Call, E-mail or Fax us - we will gladly send or fax you an E.S.P. contract packet detailing all the rates and savings.